Movin' on up

Warning: this is a bit long so if you get through the whole thing, thank you in advance for reading.

As some of you may know we have decided to leave the apartment complex we are currently living in.

When we first moved here (Sept. 04) we really loved living in this community. It was a beautiful complex and the staff (both office and maintenance) were wonderful and so attentive. In Nov. 06 we moved from a two bedroom into a three bedroom and were still very happy here. Last year around Sept/Oct the staff we had known was gone and a completely new staff was brought in. I'm sad to say that since that time the service has gone down considerably. The customer service we'd previously experienced has become virtually non-existent and the maintenance staff (while still the same as when we first moved in) are completely useless. They do allow pets in this complex, which I don't have a problem with, except for the fact that people with dogs seem unable to pick up their animal's shit. The maintenance staff appears also to be unable to keep the grounds looking decent as there has been a pile of dog shit right outside our patio wall for the past month and no one has bothered to clean it up. WTF??? They blow a lot of smoke about how anyone being found to leave their dog's "business" on the grounds will be fined $50. That's all good and well, but who's going to go follow all the dog walkers around to make sure they pick it up? I mean my kid can't even run around in the grass for fear that we'll find piles of dog shit all over.

All that aside, the main reason for the move is that for the past few months I've been calling (I've called 4 times - appx. once a month) about bubbles that have appeared on the ceiling of our front bathroom (one) and in our laundry room (two). The maintenance crew would come by, poke the bubbles and say, "they're dry, you're fine" and leave. Excuse me? We're fine? The fuck we are, we've got fucking bubbles in our ceiling you fucking douche bags!!! I may not be a member of Mensa, but I know when someone is pissing on my leg and telling me it's a rainstorm. At one point they went upstairs and checked to see if there was a leak up there. They said there was but they told them not to use their front bathroom and left it at that. HUH???

So on the third call, they had a plumber from Phoenix come out. He looked at our bubbles and poked them (wtf is that about anyway? do they feel the need to poke stuff because they're not getting laid???) then went upstairs to Scowly McBitchy's apartment to see what was going on there. He said that there was apparently a leak coming from their washing machine but it was all dried up and we'd be fine. What the fuck is up with telling me things are fine when they CLEARLY are anything but.

I was doing laundry one day about two weeks ago and when I went to change it over I noticed that the laundry basket I'd left on the washing machine had water in it. I looked up, and what do you know, the fucking bubble was leaking. Doesn't get much fucking finer than that. So I called the office (but of course they were closed....how fucking convenient) and left a message on the maintenance line that I was once again having issues with the bubbles because they were leaking onto my washing machine and that I'd called three times before and when are we finally going to have something done about this? The next day I went to the office and talked to them directly, and she assured me that everything would be taken care of soon. A few days later some plumbers showed up at our doorstep (they were from Rainforest Plumbing if anyone needs a plumber, check them out, they get shit done). They said, "Yep there's a problem" and proceeded to get their tools so they could cut into the ceiling and get a better look at what was going on. Imagine that, people actually trying to find the cause. Who knew?? So apparently the bubble in the front bathroom was cause from the bathtub in Scowly's front bathroom as there was no, yes I said no, caulking around the bathtub faucet and knob. The promptly caulked it and what do you know, no more leak there how the fuck they missed that is beyond me. What a novel idea, put the caulk where it needs to be. The bubble in the laundry room was caused from a leak from the shower in Scowly's master bathroom. Yay, a twofer. Apparently the shower pan (I think that's what they called it) is cracked and needs to be replaced which entails them having to tear out Scowly's shower and redoing it. But it gets better...oh you didn't think it could, but trust me, it does. So not only was it leaking over the laundry room, but there was a leak right above the shower in our master bathroom, only it hadn't started leaking through the fire ceiling yet. Get that, YET. So they cut a hole above the washer and there was some mold on the stuff they cut out (wow imagine that...who knew that water sitting on that stuff could cause mold....oh wait, I knew that) then they cut a huge chunk over our shower and when they cut the fire ceiling (ceiling between our ceiling and their floor, one of the plumbers said water poured down on him. No doubt there was mold there too. So as they were leaving they said that was all they could to as they'd need permission from the management office to do anything more so they were going to let them know what they'd found and what needed to be done.

So after a two days of having holes in our ceiling (the plumbers were here on Thursday, 10/2) I called the front office to find out what was going on the girl explained to me that they had to wait for the maintenance supervisor to get back (he was on vacation) on Monday before doing anything. I don't know why, they already knew what had to be done, but whatever. A few days after that, he finally came by and peered up into both holes. "Yep you got a leak alright"...Really? You sure about that Einstein? Fucktard! So he's looking up at the one in the bathroom and I told him that I wanted to make sure that there was no mold up there before they closed it up. And he shone MY flashlight, cause he forgot his and said, "Nope, no mold up there". So you are unable to figure out there's something wrong but you know without a fucking doubt that there's no mold anywhere huh? Anyway dillweed goes on to tell me that the guys that were out here had no idea what they were doing (if that isn't the pot calling the kettle black, I don't know what is) and that the shower does not need to be replaced. So basically what they are going to do is jimmy rig it for the time being. That is the moment we decided that we were definitely moving.

A few days ago he came back with another plumber and he said they wanted to look to see where the leaks were coming from (huh?) as they had turned on the water in the master bathroom shower upstairs. After a few minutes they came back and said that it wasn't the shower pan it was the pipes and that they'd have to rip out the pipes and redo them sometime this week.

I'm really hoping they don't come today because Molly and Rob aren't feeling well and I just don't need the added aggravation of imbeciles in my home.